Check Out a Pet from Boarding

🧾 How to Check Out a Pet from Boarding on GoPet AI

Time to say goodbye! Let’s walk you through checking out a pet after their stay at your boarding facility.

📍 Go to: https://www.gopetai.com/dashboard/boarding


🧍 Step 1: Go to Current Boarders

Under the Current Boarders tab, you’ll see a list of pets currently staying at your facility.

Example:

  • Mojo – Owner: Shifa

  • Room: Cozy Room (101)

  • Check-out Date: Jul 31, 2025

  • Invoice: BK202507240002

Click the “Check Out” button next to the pet you want to check out.


📋 Step 2: Pet & Booking Information

You’ll see an overview of the pet's stay:

  • Pet: Mojo (1 year, 3kg, Aegean)

  • Check-in: Jul 28, 2025

  • Check-out: Jul 31, 2025

  • Duration: 6 nights

  • Room: Cozy Room (101)

  • Booking #: BK202507240002


✅ Step 3: Complete 4 Check-Out Sections

You must complete all 4 sections before finalizing checkout.


🔍 1. Guest Verification

☑️ Identity verified (e.g. IC or license) ☑️ Contact info confirmed ☑️ Emergency contact updated (if needed) 📌 Add any notes if needed


🏥 2. Pet Health & Condition

☑️ Pet looks healthy at pickup ☑️ All medications given properly ☑️ No new behavior concerns ☑️ Any vet notes provided to pet parent 📌 Write any observations in Health Notes


🎒 3. Pet Belongings

☑️ Toys and blankets returned ☑️ Food bowls & containers returned ☑️ Medications or supplements returned ☑️ No missing items 📌 Log anything not returned in Belongings Notes


💰 4. Billing & Payments

  • Base Price: $180

  • Total Paid: -$90

  • Balance Due: $90

☑️ Final bill reviewed ☑️ Payment processed (e.g. cash, QRPay) ☑️ Receipt sent to customer ☑️ Loyalty points added 📌 Note any discounts or payment issues


✅ Final Step: Complete Check-Out

Once all 4 sections are ✅ completed:

🔘 Click “Complete Check-Out” to finish the process!

🎉 Mojo is officially checked out. The system will update his status and you’ll return to the dashboard.

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