> For the complete documentation index, see [llms.txt](https://gopet-ai.gitbook.io/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gopet-ai.gitbook.io/help/staff-management.md).

# Staff Management

Think of the Staff Management section as your digital HR manager and scheduling assistant rolled into one. It connects your team's profiles, working hours, and specialized skills directly to your booking calendar and payroll, keeping your business running like clockwork.

Here is how the main areas work together to power your shop:

#### [👤 1. Staff Profiles & Permissions ](/help/staff-management/staff-settings.md#how-to-add-a-new-staff-member)

* What it does: This is your secure employee directory.
* How it helps: You can add team profiles complete with their contact details, hire dates, and banking info. By assigning specific Roles (like *Manager, Groomer, or Receptionist*), you ensure team members only see the parts of the software they need to do their jobs, keeping your financial data secure.

#### [🕒 2. Availability & Skills Settings](/help/staff-management/staff-settings.md#managing-staff-availability-and-skills)

* What it does: Controls when and what your staff can book.
* How it helps: You can set unique working days, shift times, and mandatory lunch breaks for each individual. By tagging their specific Skills (e.g., *Basic Grooming vs. Enhanced Care Longhair*), the system smart-routes online bookings so clients can only schedule appointments with a staff member who is on the clock and fully qualified.

#### [🗓️ 3. Live Staff Schedule ](/help/staff-management/staff-schedule.md)

* What it does: Your birds-eye view of daily shop operations.
* How it helps: Translates your team's availability settings into a beautiful, color-coded calendar. At a glance, you can track daily coverage, see who is currently in a grooming session, view upcoming breaks, and monitor live metrics like total active staff and daily appointments.

#### [🏖️ 4. Leave & Time-Off Portal ](/help/staff-management/leave-and-time-off.md)

* What it does: Manages vacation days, sick leave, and scheduling conflicts.
* How it helps: Staff can submit time-off requests, which management can approve or reject with a click. The moment you Approve a leave request, GoPet AI automatically locks that employee's calendar, instantly preventing clients from booking appointments with them on those dates.

#### [💰 5. Automated Commissions ](/help/staff-management/staff-settings.md#tracking-and-paying-grooming-commissions)

* What it does: Tracks and calculates your team's grooming payouts.
* How it helps: Under the *Staff* tab of your services, you can click [`Commission Settings`](/help/staff-management/staff-settings.md#how-to-configure-commission-rates) to set up custom percentage or flat-rate splits. The system tracks earnings automatically. When you're ready to pay your team, head to the commission ledger, hit `Pay`, and the software will instantly generate a digital payment slip for your records.

> 💡 Summary for Success: Set up your staff profiles and roles first, dial in their availability and skills second, and let GoPet AI automate your calendar, bookings, and commission tracking completely hands-free!