Staff Management

👩‍💼 Staff Management Overview

Manage your team, roles, permissions, salary info, and grooming commissions — all in one place.

📍 Navigate to: https://www.gopetai.com/dashboard/staff


✍️ Add New Staff Member

When adding a new staff member, you’ll fill in the following details:

  • First & Last Name

  • Email & Phone Number

  • Roles (e.g. Groomer, Receptionist, Manager)

  • Status: Active / Inactive

  • Position Title (e.g. Senior Groomer)

  • Hire Date (📅 dd/mm/yyyy)

  • Rate Per Hour 💸

  • Bank Details (for payroll):

    • Bank Account Name

    • Bank Account Number

  • ID Type & ID Number (e.g. NRIC, Passport)

✅ Click Add Staff to save.


🧩 Staff Roles & Permissions

Each role defines what staff can see and do in your system:

Role
Description
Key Permissions

Administrator

Full access

Everything (Owner level)

Manager

Limited admin

Staff, CRM, Invoicing, etc.

Receptionist

Front desk ops

CRM, Invoicing

Groomer

Grooming only

CRM, Grooming

Boarding Staff

Boarding only

CRM, Boarding

Inventory Manager

Product & POS

POS, Inventory

Trainee

Limited access

CRM, POS only

➡️ You can edit or delete roles anytime.


💰 Grooming Commissions

The system automatically calculates grooming commissions for each staff member based on your configured settings.

⚙️ How to Set Up or Edit Commission Settings

  1. Go to /dashboard/grooming/services

  2. Open the Staff tab

  3. From here, you can adjust commission settings and calculation methods for each staff member

📊 Viewing Staff Commissions

  • Head to /dashboard/staff > Commission Staff

  • You’ll see:

    • Unpaid Commissions 💸

    • Total Commissions accumulated by each staff member

💵 Paying Commissions

  • The “Pay” button will appear when a staff member has unpaid commissions.

  • Once you click Pay, a popup will appear for you to confirm the payment.

  • After completing the payment, the system will automatically generate a payment slip for your records.


💡 Pro Tips

  • 💼 Add staff early to assign bookings and track responsibilities.

  • 🗓️ Set hire dates and rates for grooming commission/export reports.

  • 🔐 Use roles to control access — e.g., Groomers shouldn’t see invoices.

  • 📬 Make sure staff email is correct for receiving notifications.

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